Generally, L&D professionals ask themselves the question: “How can I deliver services as quickly as possible in accordance with the wishes of the customer?” On the other hand, others ask a more fundamental question: “Does the service actually work?” To determine the effectiveness of any service, the L&D professional looks for scientific evidence. Scientific evidence will help decision-making about learning services. The question is, is this evidence-based or evidence-informed?
This blog is a short extract of the book: Show me the Value: Creating Value-Based L&D.1
This post was first published on eLearning Industry. Fully Managed LMS