Posts Tagged: Customer

Why You Need An Ideal Customer Profile In Your B2B SaaS Marketing Strategy

Why You Need An Ideal Customer Profile In Your B2B SaaS Marketing Strategy

A significant number of companies I’ve recently spoken to are still struggling to identify their core target. In this article, I’ll try to shed some light on why it is important to have an Ideal Customer Profile, and what you’ll be using this ICP for. This post was first published on eLearning Industry. Fully Managed […]
How To Increase Customer Conversions From Your Online Training

How To Increase Customer Conversions From Your Online Training

You can be a successful marketer or an expert trainer. You can be good at driving customer engagement. However, your skills managing and converting… This post was first published on eLearning Industry. Fully Managed LMS
4 Ways A Mobile Learning Platform Can Help You Achieve Stellar Customer Satisfaction Scores

4 Ways A Mobile Learning Platform Can Help You Achieve Stellar Customer Satisfaction Scores

Training your customer care team is all about solving customers’ problems. But can you use mobile learning tools to make your customers happy too? In this article, I explore 4 ways that a mobile learning platform can help you achieve stellar customer satisfaction scores. This post was first published on eLearning Industry. Fully Managed LMS
8 Resources That Are Missing From Your Customer Online Training Course

8 Resources That Are Missing From Your Customer Online Training Course

Are your consumers aware of all the benefits your product can bring to their every day lives? A customer online training course can help you keep your customers well informed and loyal to your brand. This post was first published on eLearning Industry. Fully Managed LMS
What Is Customer Training And How Does eLearning Facilitate It?

What Is Customer Training And How Does eLearning Facilitate It?

In modern times, it has become necessary to not only train employees and staff but the customer as well in order to fend off competition and ensure sustainable recurring revenue. In this article, we’ll discuss how eLearning can be used to ‘train’ customers to successfully use products and services. This post was first published on […]
Office Hours: How Good Samaritan Refocused Its Business to Meet Customer Needs

Office Hours: How Good Samaritan Refocused Its Business to Meet Customer Needs

Today, consumer trends evolve quickly, and it’s often tough for business awardes to keep up. In a recent PWC survey, 63 percent of business award leaders said understanding what customers value and need is a challenge for company operations, and 61 percent said it’s difficult for their operations to adapt fast enough to meet those needs. […]
Customer Training: Why Does Learning Experience Change Everything?

Customer Training: Why Does Learning Experience Change Everything?

Your employees and your customers: The internal individuals who serve your company and the external individuals you serve. But it’s not a one-sided relationship; to encourage your employees to contribute their skills, talent, and work ethic to the company vision, you need to invest in employee learning and development, course training, and more. This post […]
8 Tips To Collect Customer Feedback And Improve Your LMS Marketing Strategy

8 Tips To Collect Customer Feedback And Improve Your LMS Marketing Strategy

Are customers satisfied with your LMS product? Do they remain loyal to your brand and increase your word-of-mouth referrals? In this article, I’ll share 8 tips to gather customer feedback and improve your LMS marketing strategy. This post was first published on eLearning Industry. Fully Managed LMS
The Roadmap to a Better Customer Experience

The Roadmap to a Better Customer Experience

As we keep on moving towards a more digitized world, it’s of little surprise that over half of all consumers now use mobile devices to research and purchase products. Providing your customers with a seamless mobile experience is therefore vital to ensuring future business award success and retaining consumer loyalty. This infographic highlights seven key […]
The Roadmap to a Better Customer Experience

The Roadmap to a Better Customer Experience

As we keep on moving towards a more digitized world, it’s of little surprise that over half of all consumers now use mobile devices to research and purchase products. Providing your customers with a seamless mobile experience is therefore vital to ensuring future business award success and retaining consumer loyalty. This infographic highlights seven key […]
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